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Privacy Policy

Introduction

This Privacy Policy explains how DivineLead Pro (“we,” “us,” “our”) collects, uses, and protects personal information in accordance with the Swiss Federal Act on Data Protection (FADP) and the EU General Data Protection Regulation (GDPR) for visitors from the EU/EEA.

1. Information We Collect

  • Contact details (name, email, phone)
  • Course enrollment and progress data
  • Website usage data (pages viewed, session duration, IP address, browser type)
  • Feedback, form submissions, and survey responses

2. Use of Information

  • To manage course access and send updates
  • To process payments and issue receipts
  • To personalize learning recommendations
  • To improve our platform and content offerings

3. Sharing & Disclosure

We do not sell your personal data. We may share data with:

  • Payment processors for transaction handling
  • Learning analytics providers under strict confidentiality
  • Legal authorities when required by law

4. Data Security

Your data is stored on secure servers in Switzerland. We employ encryption, access controls, and regular audits to safeguard your information.

5. Your Rights

  • Access and correction of your personal data
  • Withdrawal of consent (e.g., unsubscribe from communications)
  • Request deletion or portability of your data
  • Object to processing on grounds of legitimate interest

6. Contact

For privacy inquiries or requests, email us at privacy@divineleadpro.com.

GDPR & FADP Compliance

DivineLead Pro complies with the EU General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (FADP).

1. Lawful Bases for Processing

  • Consent: Collected via registration forms and newsletter sign-up
  • Contract: Necessary for course enrollment agreements
  • Legal obligation: Record-keeping under Swiss law
  • Legitimate interests: Platform improvement and security

2. Data Subject Rights

  • Right of access and rectification
  • Right to erasure (“right to be forgotten”)
  • Right to restriction and objection
  • Right to data portability
  • Right to withdraw consent at any time

3. International Transfers

If personal data is transferred outside Switzerland or the EU/EEA, we use standard contractual clauses or other approved safeguards.

4. Retention

We retain personal data only as long as necessary to fulfill service or legal obligations; thereafter, we securely delete it.

Cookie Policy

What Are Cookies?

Cookies are small files stored on your device to enhance site functionality and personalize your experience.

Types We Use

  • Essential: Required for account access and secure sessions.
  • Performance: Anonymous analytics (page views, session duration).
  • Functional: User preferences (language, layout).
  • Marketing: Ad targeting—only with your consent.

Managing Cookies

You can disable or delete cookies via your browser settings; this may affect site functionality.

Third-Party Cookies

We use analytics tools (e.g., Google Analytics) that set their own cookies. Please refer to their respective policies for details.

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Contact

Avenue de Tivoli 5, 1007 Lausanne, Switzerland

Phone: +41 78 256 39 84

Business ID: UID CHE-572-849-316

© 2025 DivineLead Pro